Hello,
Does somebody know whether it is possible to get real help from dropbox, because the chat is only sending automatic messages... Or there is no help at all?
Thank you.
@Lanaex
Have you checked www.dropbox.com/backups to see if thats using up the quota?
Note as well that deleted items do not use up your quota so deleting them has no impact
@menelfloss wrote: I have deleted all folders, shared folders, removed myself from other shared folders, and emptied the deleted items folder.
I have deleted all folders, shared folders, removed myself from other shared folders, and emptied the deleted items folder.
Anything on your Backups page? If not, take a screenshot of your usage shown on your Plan page, and post it here. It looks like this:
Thanks for helping me Rich. I did find a backup and deleted it as well as emptying the deleted back ups folder. That most certainly was the culprit. So is the free 2GB plan a trial or can you use it indefinitely?
@menelfloss wrote: So is the free 2GB plan a trial or can you use it indefinitely?
So is the free 2GB plan a trial or can you use it indefinitely?
It's free indefinitely.
Thank you again Rich for your help.
