What happens to my files if I don't renew my plan?

Question

I'm curious what happens to my files if I choose not to renew my subscription, or fall on hard times and am not able to renew?

For example, say I purchase the 3TB plan. I spend the time to upload 2TBs worth of files and then in a year, I have more pressing responsibilities that require those funds, causing my account to revert back to the Basic 2GB version. What happens to the other 1.98TB of files? Are they still available if I choose to subscribe again in the future? Do they just get deleted? If they are available, how long are they available for?

I didn't really find a good answer to this in the other discussion threads. Any help would be greatly appreciated.

Jay · Accepted Answer

Hi @martymartyr1, thanks for messaging the Community.

If you downgrade from a paid plan to a Basic plan, and your account is over quota by a large amount, you may be subject to data deletion.

This article contains more information regarding this matter, and you would receive emails about this well in advance.

If you have any further queries, feel free to message back.