"We’ve suspended your sharing activity" - how can I resume sharing?

Question

I got this message a long time ago, and I understand the issue.

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

Now, I already re-organize how we use dropbox and would like to continue using it properly with all the new features you have.

Please help me resume the ability to share the file on my account.

Best Regards,

Nancy · Answer

Hey @nwb18! You have a new email from me. Please reply back to it when you can.

nwb18 · Answer

Dear Hannah,

You mean to my account E-mail ?
Sure, please help me to resume all the capability of using Dropbox properly.

Hannah · Answer

Hey @nwb18, thanks for reaching out to us.

Can we send you an email to the address associated with your account, so we can take a closer look into this?

Let me know.