Error when opening a Dropbox shared folder on iPhone

Question

Hi, I've shared a Dropbox folder with a friend and it opens ok on his PC but when he tries to open it on his iPhone he gets this error message, "Unable to access strictly necessary cookies. The website might not function correctly" I'd be grateful for any advice on why this is happening and for any ideas on how to solve the problem. Many thanks

Hannah · Accepted Answer

Thanks for bringing this to our attention, @Muddyhiker.

Is this a shared folder or a shared link to a folder?

Which browser are they using?

Is it possible that they need to allow certain cookies on the browser?

Keep me posted and we'll go from there.