File Request option missing on macOs after File Provider update

Question

Hello

Since I've updated to File Provider on my MacOs Desktop App, I'm not seeing the 'Request Files' option after right-clicking a folder.

I can still request files for each specific folder via the website file request form, but the ability to right-click and request files directly from the folder that you wanted just made the process A LOT faster.

Why is it gone and how can I bring it back?

leolaurettimusic · Answer

I know, but it used to be possible to do this directly from MacOs

It all changed with File Provider

This is not a solution for this issue, as this is more a 'we changed and there's no solution for this'

Hannah · Answer

Thanks for the screenshot, @leolaurettimusic.

I've looked into this and it seems file requests can be created only on dropbox.com, following these steps.

Sorry for any inconvenience caused by this and I'll make sure to pass your feedback along to our team.

leolaurettimusic · Answer

This happens when I click on a folder

MacOS 14.5 Dropbox v201.4.5552