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Copyright issues on dropbox's end means disabling of my account on my end?

Personally, I never read anything that said that dropbox didn't know how to allow a user to allow access to files or not. Meaning, anywhere else on the internet I go, I can expect that at the very least, I can choose WHEN someone sees a file and not just IF. With a name such as "dropbox", I figured they had this easily figured out.

Now I find they are punishing me for them not being up front about the lack of quality of their service?

I mean, I have hospital bills because of this- I can prove it.

And medications, and therapy, and emotional distress, time wasted, etc.

I can prove my time is as valuable as anything really.

I am miffed. Can someone tell me what is going on? I got the premium teams add on for a month but I don't even know how to use their extended support services.

Thank you!

Mesty

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Mark

You havent said what issues you are having or what the problem is @Mesty - nobody can help without that.

In terms of support if you havent paid and are on a trial your options are very limited. The support channels are for paying users: www.dropbox.com/support

Mesty

Thank you for your service mark, but I said “Meaning, anywhere else I go at that price point I can choose WHEN instead of just IF” and “copyright issues on DROPBOXs end” explains the issue as such: Dropbox does not allow me to take away content I shared from being used by ex-business partners (download files are shown also) so there are plenty of copyright issues.
Now, as stated, I am a Public Domain artist, unless I give PERMISSION to someone to copyright it as theirs. But he no longer has MY permission. You see the problem and mental anguish dilemma now?

Mark

Sorry, your post still hardly makes any sense.

If you are having copyright issues file a DCMA request via https://help.dropbox.com/account-settings/copyright-policy

However, for anything more than them deleting the shared link to the file you need to speak to an Attorney as thats outside of Dropbox jurisdiction.

Mesty

So it doesn’t make sense that I expect to have full control over if AND when my business partners are allowed to view files? And to see if those files were downloaded at least? And that since I didn’t know how their permissions model is scandalously scammy before hand that any legal costs will certainly come from their deeper pockets? Is this a learning issue or comprehension? Because I couldn’t have been more clear in my reply.

Mesty

I mean, I happen to be a lawyer myself. And I can figure out why my complaint (that was easy to follow, esp the reply) would not be seen or even attempted to be fixed by anyone out there, seeing as I am also new here.
(And how that would bring about its own litany of violations.)

except for you? How do I know whether you work for Dropbox?

Jay

Hi @Mesty, if you want to remove content from Dropbox, you can file a DMCA complaint using this link. More info can be found here.

Any further questions regarding this matter would need to be directed to the team in question when submitting your DMCA complaint.