Pop up message asks if I want to move my file to "Deleted"

Question

Hello, I have been using Dropbox to store my family trees for a number of years and within the last few weeks I have been receiving a constant 'pop up' which asks whether I want to move my file to '$Deleted' and explains that if I did it wouldn't be available in Dropbox or any other devices. I have ticked the box 'don't ask me again' but it doesn't stop the message appearing. Every time I make a slight change to the information the 'pop up' reappears and I'm concerned about losing all my work which I have taken 20 years to develop. Are you able to help?

Thank you

Robert511 · Answer

Thank you for your help, I’ll have a go at doing what you suggest.

Best wishes

Bob

Jay · Answer

Hi @Robert511, most likely, as you mentioned the file is very large, that your OS needs to delete and recreate it immediately, instead of just editing the file, which is why you're getting this message.

Since the Dropbox app is only performing normally when it receives a command to delete, there isn't anything else we can suggest in this instance.

Robert511 · Answer

Hi Nancy,

when I update information on my RootsMagic package I do so using the keyboard. The only time I drag items in is when I’m adding photos and I haven’t done that since the pop up’s began. 
I do delete items from the trees but this is done by using the waste basket in RootsMagic and again using the keyboard. I open up the files from Dropbox and make changes and add information and then close the file in Dropbox. 
I also have a Microsoft money package on Dropbox and I did just edit it and the pop up didn’t appear.

It seems the problems are only occurring with the RootsMagic package and I don’t know why because I have been using this package, backed up in Dropbox, virtually everyday without any problems. These pop ups have just appeared over the last couple of weeks.

i did contact RootsMagic about the problem and they suggested the issue laid with Dropbox. I have had RootsMagic for over 10 years so this problem is very new.

I do appreciate you trying to resolve this for me

Bob