In-Browser "Copy To Dropbox" option gives an error

Question

I am regularly sent folders on Dropbox, when I click the "Copy to Dropbox" option in a browser (safari or firefox, windows or mac), I get the result "there was a problem completing this request"

Sometimes, the folder gets added to my dropbox account anyway, and sometimes it never does. How do I fix this very annoying bug?

Jay · Answer

Hi @cancant, just to check, does this behavior occur for folders or files that are smaller in size?

cancant · Answer

Appears to happen every time. Can not download in browser because file set is large (~300GB). Maybe half the time, it adds to my dropbox, but shows that error anyway.

Not having any issues downloading via local system Dropbox. That's working just fine.

Yes, it does happen in all browsers, incognito included.

cancant · Answer

See reply below