Sharing a template folder

Question

Hello- I need to collect a series of documents from two clients at a time. I have created a folder with subfolders for the clients to upload specific documents. How do I share the folder in a way where they see all the different folders? It seems if I just send the 'file request', they only see the main folder but not the subfolders. Is there a way to do this so they see all the folders within the main folder?

Rich · Accepted Answer

@jen42885 wrote:I have created a folder with subfolders for the clients to upload specific documents. How do I share the folder in a way where they see all the different folders?

You would need to share the main folder, which will require your clients to each have their own account with enough available space to hold the folder, including anything they upload to it. Also, if you only share the main folder with them, they'll both be able to see the other's subfolder, and will be able to see other members of the share (if you're worried about that sort of thing).

It seems if I just send the 'file request', they only see the main folder but not the subfolders. Is there a way to do this so they see all the folders within the main folder?

With a file request, they can't even see the folder or anything in it. They simply submit files to upload and they're placed in the folder you designated. The uploaders have no access to the folder itself.