Child Item

Apps log out remotely

Hi all, quick question. I read that if I have lost a device with the app logged in can I log out remotely even if device is not connected to wifi? I read in support that you can log out of all devices remotely but didn't suggest if this was possible only with WiFi connection. Many thanks

Find more posts tagged with

Setting Up the Apps

Account Settings

Account Access

Spam

Under Consideration

Accepted answers

Rich

@Garymitchelle35 wrote:
I read that if I have lost a device with the app logged in can I log out remotely even if device is not connected to wifi? I read in support that you can log out of all devices remotely but didn't suggest if this was possible only with WiFi connection.

You're not actually logging the device out remotely. You're unlinking it from your account on the Dropbox website, which you can do on your Security page. If the device in question comes back online, the next time it tries to connect to Dropbox it would be unable to without signing back in.

All comments

Rich

@Garymitchelle35 wrote:
I read that if I have lost a device with the app logged in can I log out remotely even if device is not connected to wifi? I read in support that you can log out of all devices remotely but didn't suggest if this was possible only with WiFi connection.

Garymitchelle35

Thank you, I get that idea. What about offline files? Can they be accessed from device until device connects to wifi?

The device is still showing a log in to Dropbox account, in addition to my messenger account. I assume whoever has device has access to this data (device was lost) until WiFi connection? Would deleting accounts do anything to prevent access? Thanks

Rich

@Garymitchelle35 wrote:
What about offline files? Can they be accessed from device until device connects to wifi?

Yes, if they have access to the computer, they have access to anything stored on it, regardless of whether or not it's connected to the Internet.

I assume whoever has device has access to this data (device was lost) until WiFi connection? Would deleting accounts do anything to prevent access?

Removing a device from the Security page doesn't (by default) remove any files from the device. It just prevents the device from connecting to your account again. If you're on a paid plan it is possible for Dropbox to attempt a remote wipe when it tries to connect again, though there's no guarantee that it will be successful. It's just a best effort should the computer attempt to connect to Dropbox again.

Garymitchelle35

Okay, I see. The files are not stored on the device but within the app itself (both online and offline). I know some apps do not automatically log you out on mobile so therefore they will be available (eg Dropbox seems to stay open). I have tested this myself and it seems apps will keep logging in automatically as opposed to asking for a sign in each time.

Mark

@Garymitchelle35 wrote:
I have tested this myself and it seems apps will keep logging in automatically as opposed to asking for a sign in each time.

Yes, you wont need to log in every time, but, you can set pin codes or face ID's to lock the app within the settings menus.