Child Item

Recovery of Password in Password Protection

I can not recall the password for our password protected files. Admittedly, I have not had to visit this business for a number of years, and have reason to do so now. I had my account name and password, but not the actual document password. Any recommendations to be able to access my document?

Find more posts tagged with

Security

Disagree

Accepted answers

Mark

There is no way to recover via Dropbox I'm afraid (unless you'd uploaded a previous none password protected file in last 30 days/free user or 180 paid).

All comments

Mark

Is this the password to the actual file itself (i.e. if you download it and open in, say, Word, you need to input a password) or a one for a shared link?

truebluebethy

Yes, this is the password one must enter when the document is downloaded into Word or Excel.

Mark

There is no way to recover via Dropbox I'm afraid (unless you'd uploaded a previous none password protected file in last 30 days/free user or 180 paid).