Files are encrypted by *.mzqw randsomware

Question

My all files are infected by *.mzqw randsomware, which means the files are encrypted and files are not available until they are decrypted.

even #dropbox accept these changes. that’s why all backup files are also effected. If any one can help please tell me what to do.

* I changed File Extension (not working).
* Used decryption tool (not working).
* Set previous version (not working, still same extention).

Rich · Accepted Answer

@genux wrote:My all files are infected by *.mzqw randsomware, which means the files are encrypted and files are not available until they are decrypted.

Make sure your computers are clean, then refer to the following help article:

* https://help.dropbox.com/security/ransomware-recovery