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dlwoaud

Hi, I'm having problem with sharing folder.

When i try to share folder with one person, it show this message, and it won't let me share the folder.

I've already try to wait 1 day 2 day 3 days, but it won't let me share the folder at all.

I have already go over all the post here with similar problem, but i can't really find any solution.

If dropbox support can see this post, please help me

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Jay

Hi @dlwoaud, thanks for bringing this to our attention.

Is this occurring for any folder you're trying to share, or just the one folder in particular?

This will help me to assist further!

dlwoaud1

it happens on any folder or any file

dlwoaud

yes @Jay, it happen on any folder/file when i try to share it..

always telling me the same error

Hannah

Hey @dlwoaud, thanks for the update.

I can see you're replying to this thread from two different Community profiles (or Dropbox accounts).

Which one is currently having this issue? Your @dlwoaud or your @dlwoaud1 account?

dlwoaud1

dlwoaud1 is the one im having problem

Hannah

Thanks for the confirmation!

Can we actually send you an email there, so we can look into this internally?

dlwoaud1

yes you can send me email directly.. can you see my email address from my account dlwoaud1?? or do i have to write my email address here in forum?

Nancy

Hi @dlwoaud1, I hope you’re doing well.

I’ve just logged a ticket and sent it over to the email address that’s linked to your Community profile here. Please reply back to me, when possible.

In general, please avoid posting your email address here, since anyone will be able to see it and it’s also against our Community Guidelines.

Thanks!

Graham Collinson

I am having the same issue and cannot find any help anywhere to reslove this

Graham Collinson

I keep getting this message, even though I have not share any files for many months. I wonder if it is related to having switched to a new computer? In any case, it feels like it is a problem with the account because the error message is unrelated to any activity on my part. Reading seems to suggest i have an active sharing ban on the account. I see nio form of conatct and I am lost in an endless circle of 'help' articles. How do i reslove this issue ASAP.

Walter

Hey @Graham Collinson, sorry to hear about this.

It sounds like your shared links may have been banned. How long have you been getting this error?

Did you get any emails from Dropbox informing you about it perhaps?

Sattva

Hello. I have the same problem. Banned possibility to share files and filders during last 3-5 years.

Sattva

Error: You’ve hit the limit of invites you can send per day. Try again in 24 hours.

Jay

Hi @Sattva, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Sattva

Thank you for your fast reply. Didn't expect it.

My DropBox e-mail: [Removed as per Community Guidelines]

I have access to it.

I think my forum e-mail is the same.

Can't check it. Don't know how.

***

Don't see e-mail yet, but according to Name/Lastname set in the forum profile,
the e-mail is the same no doubt.

Jay

Thanks, I've sent you an email, please could you reply to it as soon as possible!

Sattva

Thank you. Replied.

Penny Clayborn

You’ve hit the limit of invites you can send per day. Try again in 24 hours.

Jay

Hi @Penny Clayborn, have you waited a full 24 hours since the last time you tried to share files or folders with other users?

CT_3

Have you found a solution? I'm having the same problem

Megan

Hi @CT_3, thanks for posting here today!

It sounds like your sharing ability has been temporarily banned. Can I send you an email, in order for us to have a closer look into this?

Keep me posted!