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CTRL + clicking & Other opening new tab functions not working

I am using the web version and since a week i cant middle scrollwheel click anything anymore to open it in a new tab. CTRL + Left mouse click is also quite broken. This really ruins my workflow and makes it annoying to navigate and work with more tabs open. Any fix to this? Is this a setting or a bug? Or a ''new'' functionality thing?

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Rich

@Delanoble wrote:
I am using the web version and since a week i cant middle scrollwheel click anything anymore to open it in a new tab. CTRL + Left mouse click is also quite broken.

Still working fine for me. I'd clear your browser's cache/browsing history and try again, or try another browser.

Delanoble

Still not working, also not working in other browers and even on other laptop/pc.

Its like a dropbox update broke it.

I want to use CTRL + Left click to open a new tab or use my middle scroll mouse click to open a new one.

It only pops up a scroll wheel option when doing the latter one.

It still works fine on all other websites.

Rich

@Delanoble wrote:
It only pops up a scroll wheel option when doing the latter one.

That would normally mean you're not clicking on the actual link, but just a non-clickable portion of the web page. I've tried on multiple browsers and it's still working as expected to me.

Delanoble

Nope!

Its on the clickable folders.

Ive worked with the dropbox web version for 5+ years now so I do know what I am talking about.

Its a chance made on dropbox's end couple weeks ago.I just want to open dropbox folders etc easily. The rightclick open in tab is so slow/takes way more clicks and is horrible to use when I need to open a lot of tabs.

ctrl + click or middle mouse wheel click takes one click so i really want to get that function back..

It still works on some parts of the web version in the top but not on the folders/list.

CanGrad S.

Also having this issue, running Firefox 107.0 . Previously, I was able to middle-click folders and they would open in new tabs, which follows the same standard that web browsers have been using for decades.

Now, middle-clicking will go right into the folder, as if I'd left clicked. Instead of a single mouse button to get a tab open, the process is now:

1. right-click folder

2. move mouse up or down to the "Open In" sub menu

3. wait for the popup

4. click "open in new tab"

5. switch back to the tab i was just in, because opening a new tab this way also switches to it, despite my browser being set to *not* switch tabs when I open them

Four more actions and several more seconds added to my workflow, multiplied by however many folders I need to work with. This has already wasted an hour of real time.

Devs, I beg you, revert this change

Walter

Hey @Delanoble & @CanGrad S., sorry to jump in here, but would it be OK if we reach out via email to investigate further?

CanGrad S.

Hi @Walter ,

You can email use, but the email associated with this account goes to a few people, so please mention in the subject line & body that the message needs to be forwarded to J. D. It'll get to me and I'll follow up from there

Walter

Sure thing @CanGrad S. - you've got :envelope:

Delanoble

Sure!

Walter

Thanks for the cooperation @Delanoble - you've got :envelope:

dtrn

What is the fix for this? As I'm having the same problem and it is making DB a nightmare to use.

Megan

Hi @dtrn, how are you today?

Have you tried any of the troubleshooting steps mentioned throughout this thread, such as clearing your cache, or using a different browser?

Let me know more, and we'll take it from there!

dtrn

Hi Megan,
Yep, I have tried the other solutions, cache, different browser etc. But still get ting the same issue across multiple browsers.

Megan

Hi @dtrn, does this behavior happen on all of your files, or only some of them?

Also, do you notice this only on the Dropbox website?

dtrn

Not the files but the folders. So if I middle click or ctrl-click on a folder it won’t open in a new tab but open in the same tab. If I try the same thing on a file or anything not in a folder, it will open in a new tab as expected.

This happens on every folder, and behaves the same across all the DB accounts I have.

Nancy

Thanks for clarifying that, @dtrn, and sorry for jumping in.

If you haven’t tried this already, can you please open an incognito window on your current browser and let me know if you see any difference?

Have you noticed similar issues on other platforms or just when using Dropbox?

dtrn

Hi Nancy,

Same problem, when trying in incognito. And this ‘quirk’ is only happening with Dropbox, not had this with anything else. From browsing sites, clicking links, other places where I files are folders etc.

Nancy

Sorry for the belated response, @dtrn.

Is it OK if we log a ticket for you, and look into this further?

dtrn

Yeah sure thing

Nancy

You’re all set, @dtrn! Please check your email address, when you get the chance, and reply back to me.