Child Item

Issues on opera browser

Dear community

From my point of view DB's performance decreases continuously - new features instead of old features working properly - and all time!

Newest problem is: Since some days when choosing (setting a hook) a file, the options-headliner (download, shift, etc.) vanish, respectively are not there at all. Also the three dots and mouse-over features (e.g. copy link) are not there anymore.

I have not changed anything within my browser (latest opera) - so what happend?

Furthermore allow me to bring forward: A such common and widespread programm like DB, which demands to help sharing content between several own devices and the whole world, should be programmed in a way simple, that there are no compatibility issues with different browsers!

Find more posts tagged with

Web

Organize

Closed - Not for right now

Accepted answers

Chris L

Hello

On my side it works with opera again - without changes from my side - so thanks to DB-Programmer for fixing! 😁

Kind regards,

Chris

p.s.: Aside, the popup-menus do not change position, when the space e.g. below the file decreases.

All comments

Mark

Dropbox is technically not supported on Opera: https://help.dropbox.com/installs/system-requirements#web although I know many people do use it.

Chris L

As often... 😕

Nevertheless it worked until some days ago - so maybe knowing what was changed helps to fix it from my side!?

Walter

Hey @Chris L, sorry to hear about this.

Have you tried clearing your browser's cache or a private browsing window since you first noticed this?

Does the issue persist on a supported browser?

Keep us posted!

Chris L

Hello Walter

Yes I tried private browsing etc. - no effect with opera.

With mozilla or chrome DB works, but still performance is declined compared to former times.

Chris

Chris L

Hello fellows

I noticed a new phenomenon: the missing mouse-over (download link etc.) is there at .xls files.

Still not at .pdf, .doc, .jpg. etc.

Does anybody have a clue?

Kind regards

Chris

Walter

I'm not seeing this happen on my end, but I'm using the latest version of Chrome (just updated it yesterday). What browser are you using when you notice this?

Does this persist after clearing your browser's cache or on other browsers, preferably with no extensions/plugins running, Chris?

Chris L

Hello

With firefox it works - also with the same security settings and addons installed like in opera!!!

The font looks little different, and is recognizable smaller, but ok.

However, I still do not understand what DB's programmer implement, that it doesn't work with opera anymore - and it's annoying.

Kind regards

Chris

Walter

Thanks for clarifying that and, also, thank you for your feedback on this @Chris L - much appreciated.

For now, the only thing I can suggest apart from using a support browser as it works normally there, is a small workaround which is if you select the file then you can click the share option appearing from the small preview pane on the right and from there you should be able to copy the link without opening the file.

I hope this helps a tad!

Chris L

You are welcome

Yeah there are some workarounds...

Meanwhile I sent a report to opera - maybe they can improve something from their side.

Kind regards,

Chris

exxovest

I had this issue lately. I'm using Opera browser, it cannot display image files stored in dropbox. I stored all image files in dropbox. When i tried to select any of the files, error message Error message "Something went wrong on our end." "there was a problem completing this request". Bit when i tried on other browser(firefox/chrome), it works.

what i've tried(all of these fails, with error same as i've described above)

- reinstalling opera(latest version)

- uninstalling opera, removed all saved data, reinstall opera version 90 & 91

- restart pc, restart modem/router

- tried on a different PC

I suspect something is not right with my dropbox account.

Walter

Hey @exxovest, sorry to hear about this.

I just merged your post under this discussion as they seem to be related.

When it comes to the issue at hand, I'd recommend using a supported browser while making sure that there's no extension or plugin that could be causing issues.

I hope this helps a tad.

Chris L

It even gets worse.

Since yesterday attempting to open a folder out of the main board, the appears an error notice saying "something went wrong on our side".

Later there came an upgrade for opera, but obviously this has nothing to do with this - neither the former version, nor the new one changed something about this new error.

Anyway - DB itself says "on our side".

So what happend???

Kind regards,

Chris

Megan

Hi @Chris L, let's jump right into this!

Have you tried a different browser, or an incognito tab on your current one? If you can see your files on a browser, other than Opera without an issue, then this might be a browser specific issue.

Sometimes this could be the result of a security setting or a plugin installed there. Can you visit our website on a browser without any active plugins and see if that changes the behavior?

Let me know more!

andyotto

I'm having this issue suddenly with Opera though it works in Safari. In Opera I disabled ads/blockers, etc. No idea why this is happening. Even doesn't work in an incognito window.

Chris L

Honestly i hate getting asked about my browser, when the changes producing faults come obviously from DB.

I think there is a difference between opera generally not being a supported browser, and programming faulty changes for no reasonable benefit!

Kind regards,
Chris

NJT145

I see so many errors on other browsers' dev tools, so it is normal to see some bugs on some browsers.

Devs, please try to eliminate them, try to avoid deprecated code and STOP MAKING SO MUCH POST REQUESTS THAT FAILS AND CAUSES ERRORS...

Look at that... WebSocket connection errors, invalid POST calls, why?

Try to fix these errors, and I guess it wil work MORE browsers than you thought...

[I see these errors on Microsoft Edge which is one of supported browsers, or it must be...]

Chris L

Hello

On my side it works with opera again - without changes from my side - so thanks to DB-Programmer for fixing! 😁

Kind regards,

Chris

p.s.: Aside, the popup-menus do not change position, when the space e.g. below the file decreases.

sprocket003

Same here!