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File name changed when uploading to a Dropbox Request

I was logged into my account and uploaded a file to a requested folder link. However, when I got the upload confirmation email, it added my name to into the file name. I needed to have it named in a specific way and didn’t think it would add my name to then end of the file name.
Does this happen automatically?

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Rich

@Roblox1 wrote:
... didn’t think it would add my name to then end of the file name. Does this happen automatically?

Yes, the uploader's name is added to any file uploaded through a File Request.

Learningtech

Does that change the “file name?” I had to use a specific naming sequence and I don’t know if it added onto the name or just let the person know who uploaded?

Rich

@Learningtech wrote:
Does that change the “file name?”

It actually renames the file to include your name.

Learningtech

Oh wow. I had no idea. Thanks. So to avoid this, is it better not to be logged in? I like getting the confirmation email, but can’t risk file name being changed.

Rich

@Learningtech wrote:
Oh wow. I had no idea. Thanks. So to avoid this, is it better not to be logged in? I like getting the confirmation email, but can’t risk file name being changed.

If you're not signed in you'll be prompted to enter a name and won't be able to upload without entering one. Upon upload, your name will be added to the filename just as if you were signed in.

You can't avoid the file being renamed. The recipient will need to rename the file to remove your name after the upload.

Learningtech

Is there a sample of what a file name looks like when it’s uploaded. I never knew the name was automatically amended?

Hannah

Hey @Learningtech, how are you today?

An example name of a file uploaded through a file request would be "file name Hannah.jpg", if I were to upload it.

I hope this helps!

Learningtech

I was signed into my Dropbox. I clicked a Dropbox request link and dropped my 2 correct named files xxx - xxx - xxx into the folder and uploaded. I get a confirmation email and the name is changed the middle xxx doesn’t show up and my name is added to the end. How can it delete part of the name that I named? I saw it when it uploaded and it was correct

Learningtech

Thanks Hannah. Now it seems like it deleted part of the file name and added my name to the end? Can it delete part of it?

Megan

Hi @Learningtech, how are you today?

Would you be able to send us a few screenshots of how you choose to upload the content, and how it got named after?

Thanks!

Rich

@Learningtech wrote:
I get a confirmation email and the name is changed the middle xxx doesn’t show up ...

Are you certain that the middle xxx has actually been removed from the file name that that it's not just truncated in the email? Can you show a screenshot of the email (remove any private information)?

How can it delete part of the name that I named? I saw it when it uploaded and it was correct

Once a file has been uploaded through a file request, you can't rename it. You have no access to the file once it has been uploaded.

Learningtech

Hi- is there a way to send a private message?

Rich

@Learningtech wrote:
Hi- is there a way to send a private message?

Through Dropbox to the owner of the file request? No. You'll need to email them yourself.

Learningtech

No I mean on this platform?

Rich

@Learningtech wrote:
No I mean on this platform?

Not that I'm aware of.

Learningtech

It was named like this:
Jane - Jane Doe - HI.mp3

Confirmation was:
Jane - HI Jane Doe.mp3

So I don’t know if the last bit was added on? But the middle part is missing?

Jay

Hi @Learningtech, could you attach a screenshot showing the naming convention for that folder?

JD444

What is a "File Request" that adds extra wording to a filename?

Walter

Hey @JD444, I'm sorry but I don't quite understand your query; could you elaborate a tad?

JD444

A student of mine that she received a request from a client to upload a file to Dropbox. She said that Dropbox was by default changing the filename she uploaded by adding her name to the file. The problem is that her client had precise instructions for how files were to be named. By adding her name, she appeared to be going against her client's wishes. I suggested a workaround, where she'd set up a Dropbox account, upload the file there and invite her client to retrieve it there, thus avoiding having Dropbox mess with the filename.

Learningtech

This is exactly what happened to me. We followed instructions, but due to Dropbox default change, our file was not considered since the labeling was wrong.

JD444

Dropbox is causing unnecessary grief with this default setting. But the workaround is viable.

Suzi2

Yes this default setting needs to be changed. We name the file the way it needs to be. We don’t need Dropbox helping “show” who it’s from. File name are specific for a reason and this is ridiculous. How do we send feedback to Dropbox that is is a huge headache to its users?