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Image Zoom and Scale Default

I've noticed that the default image viewer setting has changed to 100% zoom recently, and I rely heavily on presenting extensive galleries of large images to clients and having the images default to "zoom to fit" was critical. Now I have to select "zoom to fit" for every single image in a folder when presenting them. Is there any way to specify a preference for this behavior so my folders load images the same way each time? This change is making one of the most important features of Dropbox completely unusable for me.

For reference, I first noticed this using Safari 13.1.1, but have tried on multiple browsers and the behavior is the same.

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approaching12am

For reference, horizontal images seem to scale automatically, while vertical images default to 100% zoom.

Megan

Hi @Anonymous, welcome to the Dropbox Community.

Thank you so much for taking the time to send this! At the moment, there's no way to do what you want to do and apply the settings to all of your files while also keeping the default zoom settings.

Everyone here at Dropbox loves to know what our customers think, so if you have more comments on this, don't hesitate to let me know.

We are always trying our best to make your experience memorable.

Thank you!

brianwf

I'd like to add my vote to this -- images that are previewed on the Dropbox website are not scaling with the browser window size. This is a recent change. Now, photos scale to 100% zoom automatically on Dropbox.

And like approaching12am, this change makes Dropbox ineffective for me. Many photographers, like myself, share folders of photos with clients so they can review. With this change, the client cannot look through a folder of images on Dropbox.com or using their browser, because the photos automatically scale to 100%. The client cannot see the full image unless they click to resize each image individually.

This means that I cannot use Dropbox to share photos with others - clients or otherwise. It is unreasonable to ask someone to browse a folder of photos and resize each photo as they click through the folder of images. Until this is fixed, I will be sending folders of photos via WeTransfer. Really disappointing, Dropbox.

approaching12am

I understand the concerns of users that find it annoying when small images are stretched when zoom to fit is the default option, but it would be helpful if a script is written that displays images by default at 100% zoom unless they exceed a pre-determined boundary and then display zoomed to fit by default.

I have also had to switch to WeTransfer for client image delivery because Dropbox is unusable for me as a photographer all of a sudden.

LorenNelson

This is a really annoying and recent development. For shared images needing to be resized individually to view properly is an unnecessary inconvenience, especially when images opened to fit just fine previously. I'll be looking at other sharing and storage options, as well.

justinhoch

I agree with this. I'm also a photographer and have shared tens of thousands of photos with clients through dropbox over the years. It's been a fundamental, core part of my business and relies on people being able to quickly scroll through images for review. This automatic zoom-to-100% (and some other UX changes) renders dropbox unusable and compromises years of my work. It's extremely frustrating how far the usability has fallen off. Why are all these functionalities being adjusted without recourse?

brianwf

Could not agree with you more, @justinhoch

approaching12am

This really needs to be addressed, or at the very least, explained.

Dropbox is an integral part of a professional photographer's workflow, and it's now completely unusable.

Also, scale to fit is still the default option on the Dropbox app, which is great, but telling clients they can only look through galleries by downloading the app and scrolling through them on their phones is absurd.

schwinga22

DROP BOX PLEASE FIX THIS!

I also am a photographer but more importantly I hunt for rugs and it takes me twice as long to sift through my suppliers images because they default to 100% zoom in. This desperately needs to be fixed!!!

NomaDamoN

Agreed - I work at a modeling agency and this new rendering does not work for us - it significantly decreases our productivity. There should be a setting to either display images at 100% of shrink to fit the window.

ndp

If you use opera web browser at roughly 70% of screen size it fits the images properly.

Monterey 12.1

Opera 83.0.4254.27

Hop274

I really cant work with this new 100% Zoom! Not being able to review 200+ photos quickly before sharing with clients is not feasible. Is there a fix to this new default. Please help Dropbox!!!!

Daveg27

FOR THE LOVE OF GOD PLEASE CHANGE THIS. THIS IS THE STUPIDEST THING EVER!!! How am I suppose to look at and show images to client when they are 100% zoomed in. If this doesn't get changed I'm cancelling my sub

Walter

Hi all, sorry for the late response here - are you still having issues with this?

If so, let us know here and we'll reach out via email to have a further look internally.

brianwf

Hi Walter, thanks for taking this up - better late than never.

The issue seems to be fixed for me on my Safari desktop browser. The images scale to fit my window size.

Thanks

batmacgyver

When viewing a link to an image, small images should not be scaled up to fit the browser window. Large image should be scaled down to fit, but smaller images should just display at 100% size. For example, After Effects calls this zoom level "Fit, up to 100%".

At the moment, if I send a link to a web-resolution image to a client, Dropbox blows it up to fill their browser window. If I'm sending a bunch of static web banner designs for review, obviously a tiny MREC banner blown up to fill their 27" monitor is going to look absolutely horrendous and I'll inevitably receive an email asking why it "looks so pixellated".

Please fix this!

Walter

Hey @batmacgyver - thanks for the feedback on this. It's been noted in our system.

Let us know if you have anything else to add.

GinaO2049

I can't use dropbox if they can not fix this issue and I would think many have an issue with having to individually click on each image to change the sizes. They should all remain same size as the initial image uploaded