Hi, I have tried to login on another device but it just says invalid email address, why would that be?
Hey there @bigt54uk,
As a first step, could you please clarify if you're trying to sign in through the website, the desktop app, or the mobile app?
Could you also ensure that you're trying to sign in using the relevant credentials of your account? You can check which email address you've connected your account to from:
Thanks in advance!
It's fine now, I got it working
Glad to hear that, @bigt54uk!
If you have any other questions in the future or you need further assistance with anything, please don't hesitate to give us a shout.
In the meantime, have a wonderful day ahead!
My mobile app is doing the same thing
Hey @Datsaxyboi, sorry to hear that you're also having trouble with this.
Have you checked by any chance if you're trying to log in with the same credentials as the website and any other connected device?
As mentioned previously, you can check which email address is associated with your account on the website from the General tab.
Let me know what you find!
I am currently having issues logging into my account on Mobile device, despite using the same Gmail as my Desktop and Phone, i keep getting a "Please enter a Vaild email" MessageUpdate: Please Disregard this, I've found out what was causing the issue, It seems my phone had issues detecting an update for the mobile App.
Hey @Ailduin Magpie, thanks for nudging us here and thanks for keeping us in the loop.
Glad to hear that you were able to resolve your concern in the end.
If anything else pops up, we're just a post away, so don't hesitate to give us a shout.
In the meantime, have a lovely day ahead!
