Can't find how to simply delete a folder I don't want.
(Note: Remember that this action can’t be undone, so be sure that you’ve kept any important content prior to the deletion. In case you’d like to de-clutter your workspace, then you could merely Archive your folder, so as to keep it in case you’d like to use it again in the future or keep a record of older projects.)
Thanks for the answer Jane but I simply don't know where to find the "Archived" button. When I go to my Paper folders, I see them all and at the top, I see "All", "Favorites", "Files" and "Folders", that's it. No "Archived".
Hi there @PatrickA - how are you today?
You should be able to find your archived Paper folders by selecting the relevant option after clicking on the button shown below:
Let me know if this doesn't show up for you please.
Thanks Walter for your help. Ok now I see it under the menu. When I click on Archived, I see my folder but the only option I see at the bottom of the screen is "Restore". There is no "Delete" button.
Thanks for your swift reply Patrick - I appreciate it.
To permanently delete a Paper folder, you'll need to access the folder by clicking on it and from there select the 'delete permanently' option.
This acts like an extra failsafe in case of accidental actions.
Let me know if you come up with any follow up question @PatrickA!
Great, thanks again Walter.
You're most welcome Patrick!
Have an amazing 2020
Delete does not show up in iPad.
Sorry to hear that @HaBango M..
Have you tried re-installing or updating to the latest version of our mobile app to see if the delete button comes up again?
If it still doesn't show up, please forward me a screenshot so I can have a visual too.
Thanks!
Hey there Walter, I'm also having trouble deleting a folder. After selecting the folder from the archived menu, I see no option to delete
Hi @Kerryu; welcome aboard and thanks for joining our discussion.
I'm not sure if that's the case, but if you're on a team account, can you check if your team's admin has disabled the option to permanently delete Paper docs from the whole account?
Let me know what you find!