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How do I ask for an invoice?

What is the procedure in order to ask for invoice that will contain data of the company that I work (including name and VAT of company) instead of a receipt?

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Accepted answers

Karina

Hi there @Asimina welcome to the Community! :slight_smile:

Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information:

https://www.dropbox.com/team/admin/billing/history

Business invoices include the company name and VAT already.

---------------------------------------------------------

Otherwise, if you've got a personal subscription, please keep the following info in mind:

Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.

In this case I'd advise including the VAT info in your name, as outlined, here: https://www.dropbox.com/help/5096
That way, you can reclaim your VAT.

Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

All comments

Rich

Do you have either a Dropbox Professional or Business account? If so you can customize your invoice. Such customization is not available for Dropbox Plus users. See the following help article for more information.

https://www.dropbox.com/help/billing/customize-edit-invoices

Karina

Hi there @Asimina welcome to the Community! :slight_smile:

Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information:

https://www.dropbox.com/team/admin/billing/history

Business invoices include the company name and VAT already.

---------------------------------------------------------

Otherwise, if you've got a personal subscription, please keep the following info in mind:

Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.

In this case I'd advise including the VAT info in your name, as outlined, here: https://www.dropbox.com/help/5096
That way, you can reclaim your VAT.

Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

Ignacio_c_s

Hello I need to put in my billing information so i can declare it in my tax refund next year, so the name of my company has to go the ID number of my company too and adress. how can i do this??? thanks in regards

Karina

Hey @Ignacio_c_s , thanks for your post on the Community and hope you're doing good today!

I've actually merged your question onto an existing thread where I've covered this topic.

If the info here doesn't help and doesn't address your question, please write back letting me know and I'll be happy to advise / further assist in any way I can.

Hope it helps & take care! :penguin:

Prusak72

Hello Karina,

What about payment options? Is it possible to get invoice for payment instaed of using CCard? Our current bill is bit more than $15k and that may exeed CCard limit.

Jay

Hi there, if you need an invoice which can then be paid by a bank transfer, you’ll need to contact our team directly.

Please could you contact them using the following link.