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File count and folder size?

Hi, i cant find the folder size and file count info for my folders online. Where can i see that? Should it not be visible in the folder tree on the login page?

I have to make a quick comparison between the files and folder on my PC and online to check if all files are uploaded or not.

BR Jimmy

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Accepted answers

Rich

wrote:
It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder.

You mean like this:

And this:

Just select all files in a folder and you'll get the total number of items selected. For folder size, change one of the column headers to Size, select the folder, then click Calculate size from the menu on the right.

https://www.dropbox.com/help/desktop-web/sort-files

All comments

Mark

I'm afraid such information is not available online Jimmy

Jane

Hi @Jimmy,

It appears that you are asking about checking a folder's size online, which is answered here:

https://www.dropbox.com/help/8785

Hope that this helps! If I have misunderstood, can you please let me know?

Thank you!

Kind Regards,
JaneA

wishfuluser

Two points on this thread:

1. The link only addresses file size. Re folder size it just says it is not available to users. WHY it is not availble to users I cannot imagine. This is obviously an essential feature!

2. The link is out of date. File size used to be available as described there, but now it is not. So now file size is also withheld—proof Dropbox is doing this on purpose.

WHY would Dropbox withhold this? To dupe users into overpurchasing? This is terrible user treatment. Shame on you, Dropbox.

mamomi

This is outrageous. File count and folder and file size are the most basic of information. I wonder if Google Drive offers this.

Rob_Cash

Things have changed in the 10 months since that post was originally made... you can now navigate to:

https://www.dropbox.com/account/plan

About midway down the page you should see the amount of space available in your Dropbox and the amount of space your files are using (both regular and shared files) It doesn't show a tally of the number of files though

Generally we suggest that associating the account with a desktop client will provide a much more granular experience for this, such as the Windows client, where you can see the entire Dropbox folder as, in general, a drive/folder itself, and get the exact file count.

Hope the info about space being used is helpful!

-Rob

Rich

mamomi wrote:
This is outrageous. File count and folder and file size are the most basic of information. I wonder if Google Drive offers this.

Folder size is now available on the Dropbox website.

https://www.dropboxforum.com/t5/Product-Updates/How-can-I-see-the-folder-size-on-dropbox-com/m-p/246410

mamomi

Thank you, Rich, for this information. It was certainly not an intuitive find on the site, and it appears to be a partial solution at best. I followed the instructions and attempted to get the size information for several folders. Two smallish ones calculated size quickly. One larger one (58 Gb) took three minutes. Two more, one which shouldn't be very big at all and another which should be larger, are still calculating after over an hour.

mamomi

Thank you for your reply, Rob, but it doesn't address my question. I know how to find the total space I'm using on Dropbox. I want to know the size of each folder. This information is of great value to me, especially when I'm looking at folders I have selectively chosen NOT to sync to my computer as a space-saving mechanism. That's one of the advantages of Dropbox, is it not? It's a mystery to me why this information should be difficult to provide, and I'm unhappy about not having it. Good grief, of course I know how to find the file or folder size when those items are on my computer!

gtc

It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder. I'm losing dropbox space that is an expiring promotion and I'm trying to compare the files I have backed up to what is in Dropbox before I delete them - and I can't even do a count.

Rich

wrote:
It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder.

You mean like this:

And this:

https://www.dropbox.com/help/desktop-web/sort-files

Dominick R.2

The website feature that has supposedly been implemented DOES NOT WORK.

The other string on which this same issue is lamented has been "closed" because the moderator declared it to be solved. But it is NOT solved.

I can see only individual file sizes. The folder sizes are indicated as "--"

* Someone else has said: "...Two smallish ones calculated size quickly. One larger one (58 Gb) took three minutes. Two more, one which shouldn't be very big at all and another which should be larger, are still calculating after over an hour...."

* And so I will say again (but why, I no longer know): the feature DOESN'T WORK, and *IF* it was "calculating," how would the user even know?

* I will also say (with apologies to all Dropbox employees who do not make horrific strategic management decisions to enrich themselves and the customers be damned): Guess what? For $100 a year you can get FIVE 1TB OneDrives from Microsoft that DO WORK + a bunch of other truly useful things like downloadable Office Suite.

I am sorry to bash & complain about Dropbox. You were a friend once.

But maybe if you had ANY technical support, you would log onto your customers' machines remotely like every other tech company on earth does and see the things that DO NOT WORK.

Frankly I find it just rude beyond belief that you compel your "Professional version" customers to rely on crowd forums to deal with problems while you advertise incessantly about your new products and only give tech support (or do you even then?) to "Business" users.

Jane

Hey @Dominick R.2,

Firstly, I’m sorry to hear that you’re feeling this way & I’ll make sure to check back on the issue you’ve experienced closely & help in the best possible way!

As I understand that this discrepancy seems to be bothering you, I could make sure to investigate and (if necessary), send your inquiry to a more specialized member of our team. Please raise a ticket with us on our Official Support channel: https://www.dropbox.com/support?ref=dropboxsupport. Once you do, please let me know a ticket ID on your reply, so that I make sure someone gets on it asap.

Thanks & I'll be awaiting your next post here!