Can I request a refund after cancelling my subscription?

LEEDAERI

Hello,

I recently canceled my annual subscription renewal and would like to ask whether I am eligible for a refund.

The subscription was automatically renewed on May 21.

I was paying for the subscription directly through the Dropbox website (dropbox.com).

Thank you for your assistance.

Hannah

Hey @LEEDAERI, thanks for taking the time to post on our Community.

To get to the point, Dropbox payments are in most cases non-refundable.

However, I would suggest reaching out to our support team, so they can investigate your specific case internally.

Let me know if you have any issues or if you need anything else!