My client's email address was used for a phishing attack.

Cool77

A threat attacker has utilized an clients unused email address to send out these phishing attacks. They can't recover control of this email so the situation is dire.

Dropbox please investigate and close this account

[link removed as per Community Guidelines]

Megan

Hey there, @Cool77, sorry to hear about that!

Let's jump right into this.

Could you share some additional information about the situation? Has your client already reached out to our Support team? If so, please provide the ticket number so I can locate it in our system.

In the meantime, please do not click any links or open any attachments.

Please view the full headers or original HTML of the forwarded message and check the “From:” address. If it isn’t from an official Dropbox domain, it is likely a phishing attempt.

If you confirm the email is phishing, forward the complete message (including headers) to abuse@dropbox.com so our abuse team can investigate.

Keep me posted, and we'll take it from there!