Upgraded from Family to Team and files have disappeared

LeePeeWee

I upgraded from Family to Team as the storage quota was full.

Dropbox cancelled my Family subscription.

I rejoined but it forced me into a new account.

I now can't access any of my folders that are not part of the Team folder that I orignally synced.

Jay

Hi @LeePeeWee, thanks for posting!

Do you see any recent events or deleted files on your account that would help you locate these folders?

Just for clarification, when you say you rejoined, do you mean rejoined the Dropbox team, or something else?

Any other info would be helpful!