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I'm still over-quota, even though I've deleted most of my Dropbox files.

I have deleted most of my files on Dropbox and the capacity hasn't decreased - I have left all the shared folders - I don’t know where else to locate any more files - please advise

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Rich

Ami7 wrote:
I don’t know where else to locate any more files

Have you checked your Backups page?

Ami7

Hi Rich, thank you! - I found the files - the only issue is now trying to delete these!

Rich

Ami7 wrote:
... the only issue is now trying to delete these!

https://help.dropbox.com/organize/delete-dropbox-backup

Jay

Hi @Ami7, to add to what @Rich said, if you're facing any difficulties in deleting your Dropbox Backup, please let us know by replying in this thread.

Ami7

Hi Jay,

Thanks for your message - I have now managed to delete the files

Megan

Hey @Ami7, awesome news!

If you need something else, please let me know and I will be more than happy to help every step of the way. 🤗