I can't access my Dropbox account through a web browser.

Lexie2

Device

(Macbook Pro 2019)
Operating System/Browser (if using the web)

(macOS Sequoia 15.7.3)
Dropbox App Version/Browser Version

(Safari version 26.2 (20623.1.14.18.4))

Question or Issue

I cannot access my account via this device, eventhough it works in my friend's device. When I refreshed the page, it seemed ok but after 2-3 seconds, this image showed up & that's it. I already restarted my Macbook, logged out my account & logged in again, but it's not help.

Walter

Hi there @Lexie2 - sorry to hear you're having issues with this.

Can you please clear your browser's cache and/or try another browser and let us know if you get the same results?

Thank you!