Child Item

I deleted my email, and now I have trouble accessing my Dropbox account.

Hello. Im looking for help.

I cant access to my dropbox accout. I delated my gmail account long time ago. [email removed as per Community Guidelines] But my icloud account is register as the same email [email removed as per Community Guidelines], and I have access to my icloud account.

Is there any chances to enter my dropbox account if I dont remember the password but my apple account is the same mail that my old delated mail????

When I try to enter by my apple ID they said that the mail is already register.

Is preatty obvious that Im the owner of the account.

Find more posts tagged with

Account Settings

Account Access

Under Consideration

Comments

Megan

Hey there @Yellowbelly12, let's jump right into this!

Are you able to recreate the email address on Gmail in order to receive the verification code? As far as I'm aware you can't receive emails even if your iCloud is connected to the same email address, is that right?

Do you have any other device that is already connected to your account? You might also want to have a look at this Help Center article if you haven't accessed your Dropbox account in more than 12 months.

This will help me to assist further!

Mark

Yellowbelly12 wrote:
Is preatty obvious that Im the owner of the account.

It isnt I'm afraid because anybody could set up a free email account with the part before the at symbol as whatever they want.

Yellowbelly12 wrote:
When I try to enter by my apple ID they said that the mail is already register.

Use http://www.dropbox.com/forgot to get a password reset to log on, its possible you actually may have had 2 accounts by mistake.