Cannot use my free Basic account with 3 devices, only 2 - why?

shermanphoto

I use 2 macs and an iphone. Latest OS's

The free version only works on only 2 devices instead of 3

 

Any solutions to this issue?

Thanks

Hannah

Hey @shermanphoto, thanks for letting us know about this.

Can you tell us what the exact issue is? Are you getting some kind of error message when trying to link a 3rd device to your account?

Also, if you check the "devices" section in your account settings here, do you only see 2 devices linked to the account?

Let me know and we'll go from there.