Child Item

Subscription pop up stops me from accessing the Dropbox app on my iPhone SE.

Dropbox Basic Free

Question or Issue
The issue is the subscription pop up that I cannot remove to access my Dropbox. This hugely inconvenient and annoying

i have an iPhone SE running iOS 18.6.2.
I have a screenshot but cannot see how to share it

thank you for your help

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Comments

Megan

Hey @Impalatech, let's jump right into this!

Can you let me know what this pop up says?

If you have a screenshot, you should be able to attach it here by clicking the camera-like icon when replying back to me. In some cases you might need to do it using a desktop device.

When did you first notice that, and how much space do you currently use?

Let me know more, and we'll take it from there!

Impalatech

Thank you, I am struggling to log in on laptop, it’s not recognising my password nor is it sending me reset instructions. I will come back to you when I have it sorted ,

Impalatech

It won't scroll, there si no x to close it. Thanks for your help

Impalatech

I uninstalled app on my phone and reinstalled, and it has gone but it was pretty annoying , fingers crossed it doesnt return . thank you

Rich

Impalatech wrote:
It won't scroll, there si no x to close it.

It looks like you've changed the zoom level so the items on the screen are larger. Have you tried setting it back to the default zoom level to see if it resolves the issue?