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Dropbox referral shows as "ineligible" when using the same LAN.

I have fallen for the same trap and encountered "ineligible" when referring a family member using the same LAN - Is there any possibility that it can be rectified to enable me to get the bonus storage ?

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Storage space

Referrals

Accepted answers

Megan

Hi there, @Richard36, let's jump right into this!

I'm happy to investigate further. I went ahead and opened a ticket on my end for you.

You should be able to check your Community-linked email address for my email. Reply back, and we'll take it from there.

Thanks a bunch!

All comments

Megan

Hi there, @Richard36, let's jump right into this!

I'm happy to investigate further. I went ahead and opened a ticket on my end for you.

You should be able to check your Community-linked email address for my email. Reply back, and we'll take it from there.

Thanks a bunch!

Richard36

Hi Megan

Have got the email - thanks

Megan

I'll see you there, @Richard36! 🙃

Richard36

Solution provided and Accepted

Thanks for the prompt response it is much appreciated.

Megan

Hey @Richard36!

Happy to see that your issue is now resolved!

If you need something else, please let me know and I will be more than happy to help every step of the way. Have a lovely weekend ahead,enjoy! 😊

narsul

Hi Megan, can you please look into my last two referrals as well? I invited my mum and dad, and both are showing as ineligible

Megan

Hi @narsul, happy Monday!

I definitely can. I just sent you an email. Please reply back to me as soon as possible, and we'll take it from there.

Thanks!