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Quicken coupon for 100GB added space doesn't work.

I am having the same issue. I have two dropbox accounts and neither have utilized this coupon. my email is [emails removed as per Community Guidelines] My preference is to join the two accounts but if not possilble, I want it applied to the surewest account. How do I reach support to resolve this?>

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Megan

Hey there, @laurabuskirk , welcome to our Community!

I moved your post under a separate thread since the one you posted under wasn't a recent, ongoing one.

In order for us to have a closer look into this, I went ahead and sent you an email. Reply back to me, and we'll take it from there.

Thanks a bunch!

laurabuskirk

Sorry for the late response, If you can reopen the ticket, i'm available now.

Hannah

Hey @laurabuskirk , I just took a look at your ticket and I see it's closed, so we can't reopen it, however, I sent you a new ticket and we'll continue there.

Thanks!

brasas_silverio

Hey @laurabuskirk ,

Is this coupon you received personal? Or is it shareable?

Rich

brasas_silverio wrote:
Is this coupon you received personal? Or is it shareable?

They're personal, one-time use codes. You need to have an active Quicken subscription in order to receive one, and they come from Quicken, not Dropbox.

laurabuskirk

its a code that was provided as part of my quicken purchase and is an individual one time use code. I included a picture of it with my last help request I posted.