I have a basic ( free ) plan, using 837mb, and am told I must upgrade because I'm using 2.1 g.
Not sure how to deal with this.
Hey @14mo444rp4, thanks for joining us here on the Dropbox Community.
Would you mind sending us a screenshot of what you see on the plan page of your account settings here?
Do you perhaps have any shared folders or backup files taking up your space?
Thanks in advance!
Hi @14mo444rp4,
While you look into this, I'd recommend that you, or any other Community members experiencing the same issue, read through ourĀ Storage Space FAQ page.
It covers "My account is empty but Dropbox says it's full".
