Do you know what you are you doing ?????
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
I hope this clarifies!
This is definitely a horrible decision. Just started using Vault for confidential files i dont want anyone accidentally stumbling upon if they borrow my phone. I may have to take my business elsewhere.
Does anyone yet know why they are taking this terrible decision?
Not sure who is running the show over there, but what a horrible decision someone is made. I’ll be canceling my subscription as soon as I move my files back to my encrypted hard drive and sign up with a company that’s not going to forgo giving its users and explanation of what exactly it’s doing and why.
Vault is essential for using Dropbox with both private personal files and professional work files. I will look for an alternative to Dropbox now. Removing Vault seems to me to be a crazy decision. It was fine that Vault was accessible only through the website, whereas the folders outside of Vault were integrated into the file systems of my Mac and Windows machines. Without Vault, personal files turn up on Mac Spotlight or may be inadvertently opened during work or screen sharing with colleagues. This is unacceptable.
I am not a new member. I have used Dropbox for many years. I guess the characterization is just a bug and Dropbox’s forum system.
Guessing its a cost cutting exercise as Vault is an add on to their Plus and Pro packages. Its a shame as there are other Dropbox apps that needed to be culled first before Vault.You would of thought they could of at least posted an explanation?
As I mentioned in another thread, Dropbox's record when it comes to data breaches hasn't been good so the extra layer of Vault security was a bonus.With this Vault security layer now discontinued I will also be fully migrating over to another solution, probably OneDrive. The trust in Dropbox's management has been taking hits with their dubious decisions lately, this is the final straw!
Edited to say ..... Found a Dropbox Support answer below from another forum...Reads to me that they possibly have found security issues with their software and pulled it before Vault was compromised ....
Thank you for replying, but this DOESN'T clarify the reason. You've just told us what we already knew.
Dropbox Vault already exists, and has many users who value it. Scrapping it will require you to do plenty of work to move all the files as well as this communication effort, and will also lose you customers.
Why not simply keep Vault as it is while also improving and building other security features?
Terrible decisions! First Dropbox Paper, and now Vault. You are killing the features that made you stand out! 😞
It feels like you've tossed the release in a blender and spit it back out like we wouldn't know any better. Give me ONE good reason reason why I should continue to trust the security of the rest of your platform if the single most secure layer is being discontinued?
Failing to think of a satisfactory reason, at least tell whatever stakeholder/PM that they have in essence rug pulled one of the only features that compelled me to keep my business with dropbox. Some files I don't want indexed by my OS or viewable if I pass someone my device, and Vault made that painless. Their choice to bail on the paying customers is why my money is moving to an different host.
What a crazy decision. I've used and paid for Dropbox for 10 years and the Vault file is essential for me. Like others here I will regretably have to find another cloud storage solution.
If Dropbox is dead set on discontinuing Vault then, for the price we pay, they could and should offer a new “more secure” product and migrate our files automatically. Maintaining a Dropbox account is like playing a shell game.
What a stupid decision. I’ll just downgrade my Dropbox plan as that is the only premium feature I value. Most of my work stuff is one OneDrive anyhow.
But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage
The question then remains as to what the difference is to other cloud providers. Vault' was important to me, you force users to look for alternatives. Is that intentional?
This is so bad!! Like many others here I've used Dropbox for many years, and I'm paying extra for it, not just for extra space but also for the security in the Vault. If no replacement comes up I must look for other alternatives than Dropbox.
I’m absolutely livid now. My yearly subscription makes it impossible for me to downgrade until October 2025! So, Dear Dropbox, I’m sure you will now offer me the ability to cancel or downgrade my subscription for full or pro-rated dollar amount, CORRECT?!?! Please provide links.
I've been leaving this service renewing on autopilot for years now purely for this feature and laziness to change. Looks like I'm just got the impetus to create a little app to solve this problem for myself for free essentially. Silly decision
It appears they didn't ask the consumer about this decision, just the higher ups at Dropbox. Maybe these young bucks ought to Google what Coke did back in the 90s. History always repeats itself.
Decided to comment on another post about Vault going away to show how angry I am about this decision...
I whole-heartily agree with the main post and all the comments. As a paying customer for 15+ years now, I am extremely upset and disappointed in this decision. It seems completely out of left field and without any consultation with paying customers as to what they think. It seems to be a purely cost-cutting measure at the detrimental expense of the security and peace of mind of all their users.
It's just a slap in the face.
I hope Dropbox reconsiders this very ill-considered decision, or I (and likely others) may have to look for alternative solutions.
Count me as one of the livid Dropbox customers (soon not to be) about the discontinuation of a password encrypted Vault. What other options are out there. I've used Dropbox for over 10 years and I'm thinking it's time to make a change. Suggestions??
I have been a paid user for more than 10 years. My institution has free box and onedrive accounts with 200GB and 1T capacities respectively. One main reason I stick with dropbox is the vault folder, which provides an extra layer of security for certain files. I will have to over come my laziness to move to onedrive if this essential feature is taken away.
Frankly- I’m tired of Dropbox constantly changing things around- they are careless about their customers and the experience they provide. Vault is a valuable feature to me that they are removing and it’s enough for me to finalize my transition to Box.
It’s also incredibly concerning that they would just unprotect critical files without a users consent.
Thanks for the reply and for the tip about OneDrive. I'll definitely be looking at that service. Appreciate it!
Agree 100% Joedmartinez. I'm actively researching a new file sharing service. Vault was the only reason that I went with Dropbox. If you do indeed make the switch a different service, please let us know which one.
Awful decision. I’m glad I’m not the only one furious at this asinine decision. I may have to seek out other alternatives to Dropbox as vault was literally the selling point for me when I signed up several years ago.
Everyone on this thread needs to start posting complaints on their LinkedIn page. That should get some real attention
I’d do that. But how do I?
Just find one of their marketing postings and add a comment to that. That will get their attention.
I really wonder if the Dropbox leadership do read these comments, and if they do; how do they react? Hopefully someone's lying awake every night, thinking of the consequences this decision will lead to: less customers, less income. That's how everything is connected...
