Child Item

"We've interrupted your sharing activity" error when trying to share a link

NO reason given. None of the possible causes in the "Help" article, like spam, copyright, bandwidth etc, apply. So I'm totally clueless as to why I'm getting this message:

I have NO idea where to look to try and fix this. I get the message every time I take a screenshot; first the "link to your screenshot was copied to your clipboard" message and then the one above that says it couldn't copy the link. But I can insert the link so go figure.

ANYBODY know how to fix this?

Thanks so much!

Find more posts tagged with

Shared Links

Developer

Promoted

Comments

Mark

RobertL39 wrote:
None of the possible causes in the "Help" article, like spam, copyright, bandwidth etc, apply

One of them will - even if a false positive.

Most likely a copyright / virus / malware flag on a file.

You need to log a ticket with support via www.dropbox.com/support and ask for help.

RobertL39

Many thanks! Unfortunately, being a "free" user doesn't allow me that luxury. Hence my appeal to the community. I did notice that people from Dropbox do read these and sometimes ask to contact the user by email to assist. Maybe they only do that with paying users but thought I'd try this and see if I could get them to bite. I hope.

Mark

The team are good and will hopefully spot this soon

Hannah

Hey @RobertL39, are you having this issue on the account you're currently reaching out to us from?

If so, can we send you an email so we can investigate further?

RobertL39

YES, this account. THANKS!!!

Hannah

Thanks, Robert, just emailed you so I'll see you there.