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I'm getting an error when opening a PDF file

Anyone know why I am getting this error message when I try to open a PDF file?

Hmmm… can't reach this page

It looks like the webpage at file:///C:/Users/Sandy%20Dombroski/ATD%20Building%20Group%20Dropbox/ATD%20Building%20Group/2024%20Bills/1TO%20BE%20ENTERED/1SANDY%20TO%20ENTER/84%20Lumber%20%232305-492496%20burrell.pdf might be having issues, or it may have moved permanently to a new web address.

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Mark

Where and how are you accessing the file?

If its via a shared link then the file is referencing a file stored locally on (what looks like) Sandy's machine. She hasnt created the links correct in the file.

SandyDombroski

Thanks! So, this just started randomly happening. Was working fine and then all of a sudden I get this error message. I can access Dropbox via web but this error comes up when I am on desktop Dropbox. Also getting an error with an excel sheet I just tried to open.

Megan

Hey @SandyDombroski, I hope you're doing well!

Is that a shared link that you created, or that someone else shared with you?

Have you tried a different browser in order to access it, by any chance? As for the Excel file, is it in your account, or is it also a shared link?

If you have any screenshots, feel free to send them over.

Thanks a bunch!

SandyDombroski

This is what I get when I try to access this excel file, that I created from another computer. I have never had trouble pulling files up on this PC though.

My PDFs are now magically working!!! So I am good on that.

Walter

Hey @SandyDombroski, could you try making the file available offline before trying to open it on your computer?