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Number of photos and position of actual photo I'm viewing to be shown at the top

This was available in the iPhone app until literally last week, not sure why it was removed. I could see something like "picture no. 128 out of 197", this way I could follow as it was uploading photos, or when I was reviewing photos to delete, I could remember "I need to go back to pic no. 128" if I got interrupted. It was a useful feature, I need it back.

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Accepted answers

emilyc123

Hi @Gabor V. Thanks for reaching out and providing this feedback. We will fix that and have it out in the next release (v376).

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Walter

Hey @Gabor V. - thanks for sharing your thoughts on this with us.

Just to make sure we're on the same page, could you clarify if you're referring to files you're uploading via the mobile app on your iOS device or were you talking about previewing them?

Is this about the automatic camera uploads feature perhaps or for files you've manually uploaded to your account?

Let us know more and we'll take it from there.

Gabor V.

Walter,

It’s about any picture files in a folder while previewing them: each folder has a number of files and each file has a position within it. So, I open for preview the first image out of 263 and start previewing it. Until a couple weeks ago I could see the information at the top “1 of 263”, then as I moved with the right arrow it changed to “2 of 263” then “3 of 263” etc. This was useful to me and I’d like to have it back.

Walter

I see, thanks for the additional information @Gabor V.

I've already logged your feedback in our system and you can let us know if you have anything else to add.

Helen DBX

Hello @Gabor V.

Thanks for reaching out. I hope you don't mind me jumping in here.

If you are referring to the “x of y” counters we used to have at the top of the UI inside a preview of a single file, indeed that was removed.

We're always looking for ways to improve Dropbox. We regularly release new versions of our products with better performance, additional features, and security enhancements.

I will note this as feedback and we really appreciate your contribution.

Best regards,

Helen

The Dropbox Team

https://www.dropbox.com/help

Gabor V.

Okay, I hope you will add it back.

Btw I still couldn’t find out if I could delete photos while previewing them in the app. It’s an extremely useful feature (I need to see exactly what I’m deleting!) and not restoring it makes the iPhone app way less useful. It’s actually an issue which would make me look into alternatives to Dropbox.

Nancy

@Gabor V., can you clarify the OS version of your iPhone, as well as the Dropbox app version you’re running on it?

Finally, can you send a screenshot of the options you’re seeing when clicking on the 3 dots at the top part of your preview? If you scroll down the list, there should be an option to delete your file.

Gabor V.

iPhone 15 Pro Max
iOS version 17.4.1
Dropbox version - how can I find it out? I have no app updates on my iPhone so I guess it’s the latest version
Screenshot - how can I upload here? I already uploaded a screenshot to a chat with your colleague Milo who proposed to remove and add back the app but it didn’t help, since then I have an email chat which hasn’t helped yet

Nancy

You can locate the app’s version by going to its Account tab and tapping on the gear icon at the top right corner.

As for the screenshot, there should be a small camera icon above your message box, where you can click in order to attach it. This option may only be available on a computer though.

Feel free to send me the ticket number from your support convo as well, and I can have a look.

emilyc123

Hi @Gabor V. Thanks for reaching out and providing this feedback. We will fix that and have it out in the next release (v376).

Gabor V.

Hi Nancy,

The delete option is back, looks exactly the same as before. The version number is 372.2.4, not sure if relevant now. I haven’t updated it for a long time (at least a week) as it’s no longer showing among recently updated apps in the App Store.

I still can’t find the camera icon, not sure if still relevant in light of the delete option being back (looks exactly the same as before).

Gabor V.

Hi Emily, thanks for that, that’d be great!

VW2

I am having the same problem. Can you please advise on how to get it back. I used this system for years and really need it. Many thanks.

Nancy

@VW2, as mentioned here, this should be implemented again with the v376 app version. You can double check the Dropbox app version you’re running by going to your Account tab > gear icon at the top right corner > scrolling down the page.

Hope this helps!

VW2

Hi Nancy
Thanks for the reply
I have App version
374.2.2
How do I go about getting
v376 app version
Really appreciate your help with this.

Nancy

No problem at all! From what I can see, v374 is the latest one yet. However, v376 should also be out soon.

When this happens, your Dropbox mobile device should be updated automatically.

If you’re still having trouble with this even then though, let us know here.