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Android Dropbox Mobile App Not Showing File Download Progress Bars.

I've tried about every possible fix from deleting the app to clearing storage and cache. This only started happening recently maybe within the month.

This happens when downloading a file or clicking "Make Available Online"

Any help or tips would be appreciated.

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Mobile

Dropbox Basic

Android

Comments

Jay

Hi @Jipy, thanks for bringing this to our attention.

Could you clarify why this is related to the Discord mobile app?

This will help me to assist further!

Jipy

Because that is where I'm encountering the issue.

Edit: OH MY GOSH.. My phone autocorrected Dropbox to the word Discord

Jay

Thanks for the info, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

Jipy

This suggested solution did not work.

Megan

Hey @Jipy, other than the progress bar, does the action complete without any issues?

Also, would you mind clarifying the version of the OS you're using, along with the Dropbox app version?

Jipy

This bug happens on the Android app, newest version available on the play store.

Jipy

And yes. The action still completes

Jipy

Also, I believe this bug started in Android app Update Febuary 27th 2024. Version 366.2.2

Nancy

Hi from me too, @Jipy! Hope it’s OK to jump in.

I tested this on my end, as well; from what I can see, when making files available offline, there’s a small blue syncing icon showing that the file’s becoming offline, before the icon turns into a small green checkmark.

Other than that, there’s no progress bar when exporting files indeed; however, do you get a notification at the end letting you know that the file has been successfully exported?

Jipy

Yes, I agree to everything you tested file still exports but with no progress bar.

As I mentioned the progress bar used to be there for downloading offline files as well as in my Notifications for exporting files. This feature left in the last update it seems?

BenDBX

Hi Everybody,

The file progress bar has been temporarily removed. I've provided feedback to the appropriate team, and we hope to reinstate it in the future. I can't provide a date, but I will update here when I have more information.

Thanks,

Ben

Stana B.

Hi everybody,

i also have this problem with the missing download bar. i have the version 370.2.2

also with the missing of download bar, the download speed is very slow like usually.

a file that usually need 1 min to be downloaded, now it take 10 -20 minutes.

please fix this.

tank's