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Dropbox Basic Extra on top of bonus storage?

Hi,

I just noticed there's a Dropbox Basic Extra plan with 50GB of storage. I already have 20GB on my basic plan because of referrals and other bonus storage. If I subscribe to the Basic Extra plan will I have 50GB of storage in total, or will it be 50GB + 20 GB? Thanks

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Jay

Hi @uvigtig, thanks for posting today!

You will keep your existing referrals, on top of the quota you get on the Basic Extra plan.

If you have any further queries, feel free to message back.

Inariel

How much devices I can use with this plan? Still 3 as for the "standard" Basic plan?

Jay

All features on this plan will be identical to the normal Basic plan, including the device limit. The only difference is the quota increase.

Ben P.1

Just came on to ask the same question, having been offered the upgrade to the Basic Extra plan, thanks for your clear reply.

Follow-up: if I subsequently cancel my Basic Extra subscription, does it revert to my existing quota (I have 18GB) or would I lose that and go all the way down to 2GB?

Ben P.1

Been offered the upgrade to the Basic Extra subscription. I currently have 18GB storage from referrals etc.

I can see from the reply to Dropbox Basic Extra on top of bonus storage that the 50GB will be on top of this.

What happens to my current quota if I purchase a Basic Extra subscription then cancel it down the track? Does my storage revert to my current 18GB quota or down to 2GB?

thanks

Ben P.1

ignore, I asked a new question here: what happens to bonus storage if cancel Basic Extra?

Megan

Hey there @Ben P.1, how are you today?

You get to keep your existing referrals space no matter how many times you choose to upgrade & downgrade your account.

The only thing that changes is the referral value. Dropbox Basic users earn 500 MB of free storage per referral, up to 16 GB.

If you have any questions, let me know!

Ben P.1

Fab, thanks Megan.

Also as feedback since I figure you're market testing this: I've been waiting for a plan like this for, well, years. And years. I'm not prepared to pay near $200 a year for 2TB of storage I don't need, but I am prepared to pay $40 for 50GB. Sure the cost per GB is vastly more expensive, but that's still $150 more I'd be paying for something I don't need. I already have a paid online backup service, that's not what Dropbox is for me.

Edit: those are prices in Australian dollars not US 🙂

Megan

Gotcha @Ben P.1!

I will do everything I can to ensure that your voice is heard & I'll definitely forward your feedback to the appropriate areas so we can continue to improve.

I'll be one post away if you need anything else! 😎

kingdark

I completely agree. Ten euro's per month is a lot of money if you just want a little extra. I have 9 Gb's and having fifty extra sounds perfect if I only use it for my most important things. nine gigs is gone before you know it.

kingdark

That's a shame. Even increasing the amount of devices by one or two would've been perfect for me. I'm just one device short, otherwise I could access dropbox on all my devices and now I have to logout and switch back and forth.

Also, the message system gives me an error that this message contains html but it doesn't? It supposedly edited it acordingly, but nothing changed. I'm kind of confused on that.

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

Also, is there an error in your message system? I've written this exact message and I got this error message:

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.