Wow, just wow.
So many moving parts.
My hard drive failed last week. I had Dropbox backing up my files so no worries, right? Except I can’t restore my backup files. Only Dropbox-stored files are accessible. I spoke to Mr. Chatbot who sent me to an installation page rather than a restore instruction page. Support consists of Community-amsered pages. 800 employees? How do I get to a support human?
Seeing all the new ways this Dropbox full service platform will complicate my life, I am seriously re-evaluating my almost 2-decade relationship at renewal on November 20.
At this point all I want is to have all my files in my Macintosh with Dropbox cloud capability and extricate myself from the backup schema. I tried to do that for my husband’s connection in June and managed to delete all his files, which took me a couple of weeks to recover. Boy, was he mad at me.
Don’t chalk it up to an “old fuddy-duddy” Boomer. I’m a retired university technologist who used to own a computer company.
If this is the only way to cry out for help, this is it.
