Help - Can't access a link - It keeps saying the folder does not exist

makaylajasbatts

Hi! 

I recently bought a course, and the owner put it on Dropbox, but every time I click the link, it says the folder does not exist; for others I have talked to that have received the course, the link they click on seems to work fine so I don't know if it is something on my end. 

Rich

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@makaylajasbatts wrote:

I recently bought a course, and the owner put it on Dropbox, but every time I click the link, it says the folder does not exist; for others I have talked to that have received the course, the link they click on seems to work fine so I don't know if it is something on my end. 

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Are they using the same link that you're using, and it's working for them but not you? If so, I'd try clearing your browser's cache/browsing history and trying again, or try another browser.

 

If everyone is getting a different link, I'd suggest contacting the owner of the files and let them know that you're having a problem. They could have created the link incorrectly or possibly removed it from their account.