Child Item

Admin required to delete shared files

When I get a Dropbox file from someone else that gives only the option to add it to my dropbox, I am then unable to delete it from my dropbox - I get an admin login box that pops up. It may be a Microsoft thing, but just really want to know how to delete these files from my dropbox.

Find more posts tagged with

Delete

Windows

Shared Files

Dislike

Delivered

Comments

Rich

@Adryana wrote:
I get an admin login box that pops up.

It certainly does sound like a Windows security dialog, rather than a Dropbox prompt. Can you post a screenshot?

Adryana

It doesn't allow me to get a screen shot of the message that pops up but here is a pic I took of the screen that pops up when I try to delete one of the files that was shared with me as an automatic add to my Dropbox (I have no trouble deleting any of the files that I create there):

To continue enter admin.jpg

Nancy

Hi @Adryana, I hope you’re doing well!

Are you receiving any type of error messages if you try to remove a shared file/folder via this page?

Adryana

Delete option is greyed out on that page.

Mark

That message is direct from Windows rather than Dropbox.

Have you tried authenticating it to see if it works? Stops asking?

Jay

Hi @Adryana, this looks to be a Windows prompt, not a Dropbox one.

Are you on a company-managed device, or a personal machine? Have you previously amended the UAC settings to make it more sensitive?

Adryana

We're going to run it by our IT people. I'm sure that I did (or someone else company-wide did ) make a change to some setting that caused these shared files to require approvals for deletion.