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Sharing link doesn't work. Cannot share folders. Settings seem to be ok.

When I create a shared folder with editor rights for everyone with the link, everyone that I share it with get's the message: Link temporarily disabled.

For the life of me I cannot figure out what the issue is. Any ideas on how to solve this?

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Walter

I see, thanks for the update @Dareman

Would it be OK with you if we reached out via email to have a further look internally?

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Walter

Hi there @Dareman, sorry to hear about this.

It sounds like your shared links may have been banned. How long have you been having this issue?

Did you get an email from Dropbox informing you about this perhaps?

Keep us posted!

Dareman

Hi @Walter

thanks for the reply. That could be a possible reason.
I just noticed today. Didn't use Dropbox for a while. Either the mail was long ago and I missed it or there wasn't one.

How can I remove this ban?
I am clueless however as to why there might be one in the first place.

Thanks

Walter

I see, thanks for the update @Dareman

Would it be OK with you if we reached out via email to have a further look internally?

Dareman

that would be greatly appreciated. Thank you!

I have revoked all my shared folders now, just to be safe.

Nancy

Hey @Dareman! I just logged a new ticket for you.

When possible, please reply back to it, so that we can check this further.