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Dropbox not allowing head (header requests). Error 405

Hi all, after a bit of work, Dropbox is working now with either dl=1 or raw=1. Refer to my last article below:

https://www.dropboxforum.com/t5/View-download-and-export/Need-jpg-not-jpeg/m-p/674626#M44637

However, there is one vendor of mine where this method is not working, (ABE books), if you must know. They are telling me to:

Please reach out to Dropbox and let them know they're not allowing our head requests. The error we are receiving is 405.

Also:

There are other users using Dropbox to send their images and it's working for them.

Could someone from the Dropbox team please reach out and let me know what on earth we can do here? There has to be a simple solution regarding this, (I would think). For reference, none of the following links are working with ABE:

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I was hoping the link below would work, but most systems don't like .jpeg, they need .jpg, ABE is no exception to this rule.

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I was able to get a link that had a .jpg as the extension somehow about 1 month ago. People say that I am crazy, but I promise that I was able to retrieve it, I was elated as I thought I finally found a solution, however, the next time I tried to retrieve a .jpg, it was now displaying .jpeg. Very frustrating and confusing. That image is the link below:

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I hope some super sleuth can figure this out for me. Dropbox, if you must know, these images are downloaded directly to the venue, (to my knowledge), so there would not be any substantial traffic if we direct or share link to these images. This would merely be a one-time passthrough to access the image download it and put it on their servers.

Hoping someone can solve this.

Many thanks in advance!

D

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Hannah

Hey @DropD, thanks for reaching out to our Community again.

The preview links won't work for your recipient, as they'd need to be signed in to your Dropbox account, to access the files.

However, they shouldn't have an issue accessing the shared links. Have they tried opening the links from a different browser or private browsing window?

And do you perhaps have or can obtain a screenshot of the error message?

Thanks in advance.

DropD

Hannah,

It is their database that is trying to pull in the images. This isn't an individual, (think Amazon). I have tried the shared link, but it doesn't work as provided with most venues. The thing that does work is dl=1 or raw=1, but ABE Books doesn't like either of those. I can see if they will give me a screen shot, but the errors they are seeing is in their system, so I wouldn't have access.

Jay

Hi @DropD, since the shared links are working normally, there isn't much we can assist with if that site is accessing the site via a different method. This would be something they have to troubleshoot on their own end.

DropD

@Jay, to be fair, the Shared links are not really working as intended. Remember that we have to manipulate the extension to force it to work, i.e., (dl=1, or raw=1). That being said, ABE is the one venue that is not working with that hack, so, they are partially to blame also. I am a bit caught in the middle here and it's a bit frustrating. If we could just have a nice, clean image.jpg URL, we wouldn't have to go through this painful exercise.

Jay

We appreciate the feedback, currently, there isn't a way to get a direct URL to the image itself, only using the raw=1 for the image to be displayed directly on the Dropbox site.

DropD

@Jay, I knew I wasn't crazy. Here is a link I found that has a direct image link with a .jpg as the extension. (Please ignore the subject matter, I just stumbled across this).

https://www.dropbox.com/s/qugodzkpaxki40f/theunborn.jpg

This is exactly what I am talking about. It is a Dropbox link with a .jpg extension. How is this user able to accomplish this?

Walter

Hey @DropD, sorry to jump in here, but I just wanted to mention that you should be able to achieve this by removing the ?dl=1 portion at the end of your shared links.

Could you give it a go and let us know if it helped improve matters for you?