Can't access Dropbox folder remotely after migration to new "Secure" location

Question

My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine.

Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files.  If I click on the Dropbox alias I get "The operation can't be completed because the original item 'Dropbox' can't be found" (Which is probably consistent as the alias is on the host machine and doesn't resolve on the local one).

Further if I Command-Shift-. to display hidden folders and go in to user/cloudstorage/dropbox from the VM the folder is empty (I've tried changing permissions to no avail)

Further I've another physical Mac I try the same with and get the same results, although It's dropbox enabled and I can see the files in the new location OK and as it's down-level I can still use my App.

Any ideas team?

Shawn G.2 · Answer

Megan,

May I politely point out you miss the point, I *am* using the host userid (account) the issue is that via ARA with that account then the the DropBox folder contents are invisible *but* all other files in the Library folder are fine.   I.e. there is something specifically different with the Library DropBox folder than all others Library folders when using ARA.

Regards,

Shawn

Megan · Answer

Hi @Shawn G.2, unfortunately this would be outside the scope of our support.

You'd need to have access to the library storage of the other profile for this to work, and we can't guide you with this.

Shawn G.2 · Answer

Hannah,

The DropBox folder was in the default location and is now in the new default location, so completely vanilla.

No special sharing is done.

Although superficially complex the actual simplified version is that using Apple Remote Access (ARA) I could before the move see the files by sharing the disk using the user id of the host but since the move:

1) ARA can't resolve the new DropBox alias

2) When I navigate to the new library folder ARA sees the DropBox folder but when you open it it is empty.

This the issue is that since the move ARA no longer has access to the data.

As noted I have alternate method of seeing the files so it's not a show stopper - more a ....Uh?