@VeronicaE wrote:For the last month every time I try to share any kind of file in my account I’m told “unable to generate link” and that I don’t have permission to create a link to the file.
Your ability to share may have been disabled by Dropbox. You'll need to contact Support.
When I attempt to contact support I'm directed to the chat bot and the forum and told that since I'm not a paid user that's the only help offered. Is there no way to have this addressed without paying for a subscription?
Hi @VeronicaE, I hope you’re doing well!
From what you’ve described, it sounds like your Dropbox account’s links have been banned, like @Rich suggested, as well.
If you want, I can open a support ticket for you, so that we can take a closer look.
Let me know if you’d like that.
Hi @VeronicaE, I've sent you an email, please could you reply to the email when you get a chance!
Hi Jay, I've responded.
Thanks, I've replied to your message and forwarded it to a specialist team to assist further.
Hi @MarkBakalor, don't worry, I am here to help!
I just sent you an email, in order for us to have a closer look into this.
Respond back to me, and we'll take it from there. Thank you!
Hi @Jeremy waldman, happy Monday!
I just created a ticket on my end for you!
I'll see you there, thanks!
just email me. this issue has been ongoing for over a week.
Hey @Breeanna, sorry to hear that.
Have you taken a look at this article, to see more info on why this might be happening?
Hi, i'm having the same problem now. unable to share a link for others to view/edit. Could you please assist? Thanks!
Hi there, @winnwgomez, I'm here for you!
I opened a ticket, since this might be a case for our Specialized agents to look at.
Reply back to me, and we'll take it from there.
Thanks a bunch!
