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Delete empty folders

I have deleted all files in alle folders, because I wanted tot cleanup mybdropbox complete. I noe see only the folders, but no way to delete these folders, how van I get them out of my Dropbox ,?

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Jay

Hi @Hanton, instead of that location, try clicking 'All files' above that folder, then selecting the folder on the right to get the option to delete the folder.

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Megan

Hey @Hanton, how are you feeling today?

Do you use the website or our app when trying to delete your folders?

Have you been following these steps?

Let me know, and we'll take it from there.

Hanton

Hallo Megan, I followed the steps, nut I could not find the tab delete, for the files in the folder, no problem, nut for the folders, there is no "delete" under the "...".
I am using the web version, is it better tot user the app on a tablet ?
Regards Anton

Megan

Hi @Hanton, thanks for the speedy reply!

If you have issue with the website, you can always try the desktop app.

Also, can you send us a screenshot, of what you see on your end when trying to delete your folders, please?

That'll help us get a better visual!

Hanton

Hallo Megan, thanks for the quick response, I have made a picture, nut how to post it ? I can also try the desktop app, is that the same as the tablet app ?
Regards, Anton

Hanton

I have tried the app, but not possible, I am already using Dropbox on three platforms, not allowed one more, do I have to remover Dropbox front alle other computers ?

Hannah

Hey @Hanton, sorry to jump in here.

A screenshot of what you see would definitely help us figure this out.

As long as you're replying here from a computer, once you click on the reply button, you will be able to see a button to attach a picture.

Hanton

dropbox foto.jpg

Hello Hannah,

found, but only on my laptop, from the mail on my smartphone no possibility, on my laptop I have to log in first...

Hanton

Here is the picture: dropbox foto.jpg

Jay

Hi @Hanton, instead of that location, try clicking 'All files' above that folder, then selecting the folder on the right to get the option to delete the folder.

Hanton

Hello Jay, thank you for the reaction, but no idea where to filnd the delete for the folders under Janny Houweling

dropbox 14012022.JPG

Здравко

Hi @Hanton,

You have to get out of the folder you want to remove and try to delete it while it's selected; you shouldn't get back into the same folder. Take a look on following screenshot:

Delete screenshot.jpg

Here folder 'Test' is equivalent of the one you want to delete. 😉

Hope this helps.

Hanton

Hello Jay, I finally foynd out the right wat to do it, do now everybody is happy, thanks to all replayers...

monicafoyer

The problem is this:

When you hover over the folder there is NO WAY to delete the folder. Dropbox can you please help us with this????? Add a delete function would be very helpful

Patty Jarvis

Desperately attempting to empty Dropbox of all content. Have spent about an hour so far. I've discovered this "folder" which appears to have no properties other than using 2.3 GB. I want to COMPLETELY REMOVE this folder and all its contents (I have already deleted the desktop app in the hopes of stopping sync.) Please explain how to do this.

I have screen shots but can't see how to attach them to this message.

The folder is called "downloads" - it has many items, none of which I want. It's in Backups/PC. I'm not linked to any devices.

Thank you.

Rich

@Patty Jarvis wrote:
The folder is called "downloads" - it has many items, none of which I want. It's in Backups/PC.

Backup/PC is a special folder that can't be deleted. It's created when you enable the computer backup feature, which MOVES key folders like Desktop, Documents and Downloads into your Dropbox folder so they'll sync.

To move the folder back, you first need to disable the computer backup feature, then you can restore the folder back to its original location.

https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup

ncarter

Can someone please help me. My folder list to the left does not let me delete. I'm not in the folder, I am also using the desktop site, not the desktop app. I want to delete the folder Story Album but it won't let me.

Здравко

@ncarter, You cannot delete any folder directly in the side list as you're trying. Navigate to the folder that contains your "Story Album" folder instead and delete it there (using "Delete" entry in available ellipsis menus). 😉

ncarter

I did. I am the only owner of this folder and there is nothing under the 3 dots.

Здравко

No 👆 You didn't!!! Again, navigate to the folder that contains your "StoryAlbum" folder, not inside the folder you want to delete! In such a way you won't be able delete it (as already discussed previously) - read more careful.

PS: In your case the containing folder is the Dropbox folder, so just select it (i.e. one level up) and remove from there your "StoryAlbum".

ncarter

That's what I'm saying the folder above that is a completely separate album. One that I need. These are all individual folders under all files.

So what am I doing wrong?

Megan

Hi @ncarter, let's jump right into this!

Based on the screenshot you provided, it looks like there's your "base" which is the root of your account, and in that root, you then have some folders including the "Story Album" folder.

You need to access the root of your account, and delete the folder from there.

You can do this by visiting your home page, selecting the folder, and the delete option should be right there.

Let me know more!