I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]
@basheer wrote:can we recover a deleted personal account from dropbox
If you deleted the account or it if was deleted due to inactivity, no, it cannot be recovered. If the account was part of a Business team and deleted within the last 7 days, the team admin might be able to restore it.
Hello,
I deleted by mistake my personal drobox account, Can i recocer it?
Hi @gpantelios7, sorry to hear about that!
If you deleted your Dropbox account, you can re-create it using the email address you used before, however you wouldn't be able to recover the files that the old account had before.
I hope this clarifies!
Hello Megan,
How can I recover my files from the deleted account?
Hi @gpantelios7, I'm afraid this wouldn't be possible.
I had a personal account, then i joined a business team. Now that I left my work and was excluded from the team, I lost my personal folder which I had in my original personal account. I can't even log in on my dropbox account. My email disappeared, all my folders disappeared.
@Xavier Beaulieu wrote: Now that I left my work and was excluded from the team, I lost my personal folder which I had in my original personal account. I can't even log in on my dropbox account.
Now that I left my work and was excluded from the team, I lost my personal folder which I had in my original personal account. I can't even log in on my dropbox account.
When joining the Business team you merged your account into their team account, effectively making them the owner of your account. In order to leave the team and keep your account active, the team admin needs to convert your account back to an individual account. If they removed you from the team instead, your account was deleted. You need to contact the team admin and ask them to restore your account and then convert it. Act quickly because they only have seven days from the deletion to restore it. Only the team admin can do this for you; Dropbox cannot.
I deleted my dropbox account not realizing that my filmmaker pro was on dropbox - how can I recover it?
Hey @ltpe, thanks for reaching out to us.
I moved your post to this thread with info relevant to your query.
If you still have any questions, please let us know.
The account was the bussines one under the Name removed
It wont be possible to do that @Sandile_ndawonde - once an account is deleted its permanently deleted immediateley. Business accounts that still have an account running (i.e. the owner cancels somebody within the business but still pays the licence fee) can recover for 7 days, but, after that its not possible.
Also, once an account is inactive for over 12 months it would be deleted anyway.
So, even if they didnt delete and just left it without paying the files would now be totally removed.
Hello! Today I was trying to login to my Dropbox account, and apparently I had to sign up so I guess it got deleted. I had 50gb of data on it. Is it possible to recover it? I had important stuff back there . Thank you
Hey @codreanuflavius, thanks for reaching out to us and sorry to hear about this.
Was the account deleted due to inactivity? And was it an individual one or part of a Dropbox Business team?
Hey! Thank you for answering. The account was deleted due to inactivity.
Hi @codreanuflavius, thanks for clarifying!
In this case, then there's not much that we can do.
Once an account is deleted due to inactivity, the content isn't recoverable.
@Drate101 wrote:Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?
No, sorry.
Inactive accounts are immediately not recoverable and business ones 7 days.
