Child Item

can't open a dropbox link

I received an email with the following link:

https://www.dropbox.com/sh/23315lmnhjsa1yu/AABDJVQ3OItMbL8_ozkyqfyUa?dl=0

The link can’t be opened and a message appeared ”That didn’t work for some reason’’.

I clicked refresh for the page , signed out of dropbox and clicked the link many times then tried copy & paste for the link on browser address bar but nothing works.

Find more posts tagged with

Error Messages

Shared Links

Developer

AcceptAnswer

Promoted

Accepted answers

Mark

Sounds to me like the file has been removed/changed or link deleted.

I'd ask them for another link 🙂

All comments

Mark

Sounds to me like the file has been removed/changed or link deleted.

I'd ask them for another link 🙂

Rich

@profelite wrote:
Unable to download a file from the link below.

Contact the file owner and ask for a new link.

Mark

This link has been removed for many months - it is obviously a popular one as it appears on here frequently: https://www.dropboxforum.com/t5/Dropbox-files-folders/can-t-open-a-dropbox-link/td-p/517513

Azat202021

please ask for help. Can't access links in dropbox. I tried to enter from different browsers and device, but an error comes out “ That didn't work for some reason
If it's a fluke, it might work if you refresh the page. You can also ask us for help.”

Megan

Hey @Azat202021, thanks for posting here today!

Can you please send me a screenshot of the error you receive on your end when you open the shared link?

Does that happen with all of your links?

Keep me updated.

Azat202021

Seems not with all links. The screenshot shows a dog with a bowl and this inscription on top“That didn't work for some reason”

Mark

@Azat202021 - it still means the same thing. The link is no longer valid.

You need to get a new one.

Azat202021

the link is working, another user opens this link. I can’t understand at all why I can’t open it?

thehuqa

I can't seem to open a file sent to me. Please help. This is the link. [Link removed by moderator]

Rich

@thehuqa wrote:
I can't seem to open a file sent to me. Please help. This is the link. [Link removed by moderator]

Either the link was removed or the file it points to was deleted. You need to contact the person that sent you the link and ask them to generate another one.