Annoying popup: "Delete -filename- from your Dropbox account and all devices?"

dworsky

Two or three times a week at precisely 7am, I get a popup from Dropbox asking if I want to delete a particular file from Dropbox and everywhere else. There are two or three different filenames that rotate through this message depending on the day.

 

 

I don't know why it keeps asking me this. I don't want to delete any files, let alone from "everywhere."

I click the checkbox "don't ask me this again" and then the "cancel" button every time.  The box disappears but will come back in a few days with a different file name and I go through the same routine again.  The following week, the same important file name will come back in this popup message.

 

How do I stop this insanity?

 

Thanks, Edgar

 

 

Daphne

That does indeed sounds like the culprit then @dworsky.

 

In order to avoid the pop up message that you receive, there's a few suggestions that I could give here. 

 

The first would be to pause syncing of the desktop app around 7am when the back up will be copied over to the Dropbox folder. Once the back up has been done, you can then resume syncing and this will avoid the pop up and simply sync the changes.

 

Another option could be to disable the desktop app from starting on system start up, and launch the app manually after the back up has been copied over.

 

The final option would be to have your back up work the other way around, which would be to have the files you're working on and editing within Dropbox and back up to your external drive instead.

 

I understand that these might not be ideal, but with the current set up that you have with the program automatically backing up your files, these would be the best options I could suggest.

 

Let me know if you have any questions!