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Shared Links not working on phone but they do work on computers

I am trying to share a link from dropbox. It works on computers, but on various devices, phones and tablets, it does not work. I have tried with different people and everyone says the same thing. Error 404 Page Not Found shows up. But it works perfect on computers. Any help would be appreciated.

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Jer2

I realize the error was mine on my website that I made. Thank you for your willingness to help, I appreciate it.

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Lusil

Hey there @Jer2, let's see what we can do on this together.

As a first step, could you confirm for the following details:

Does this happen with all shared links or specific ones?
Are the shared links being previewed on the mobile devices using one of these browsers?
Are the browsers on the mobile devices up to date?

Let me know what you find - thanks!

Jer2

I have tried to do it again, as a new file, but I it is still not working. It is a shared file link, but only 1 that I tried.

Yes, I have tried on chrome and explorer.

Yes, I have tried on 4 different devices, 3 phones and a tablet.

I have also tried on different computers, and there is no issues. I attached the link, it is for public reading anyway. Maybe that will give insight.

https://www.dropbox.com/s/s9roef35qr5h1i0/homebuyers_road_map.pdf?dl=0

Lusil

I tried previewing the shared link and I'm afraid I don't get the same error message.

Could you try a different WiFi or using cellular data to preview the shared link? Could you also try opening another shared link to a different file?

Let me know how it goes, @Jer2!

Jer2

I realize the error was mine on my website that I made. Thank you for your willingness to help, I appreciate it.

Lusil

No worries, @Jer2! Glad to hear that you were able to get to the bottom of this.

If anything else comes up, just give us a shout. In the meantime, I hope you have a lovely weekend ahead!